A broken garage door spring is a serious safety situation. The spring is the component that counterbalances the weight of the door, and when it fails, the door becomes an uncontrolled weight of several hundred pounds. Every year, homeowners in Ohio are injured attempting to repair or operate a door with a broken spring. This article covers what to do, what never to do, and how to keep your family safe until a professional arrives.
What to Do Immediately
The moment you realize the spring has broken, stop using the opener. Do not press the button again to see if it will work. Do not try to lift the door manually. Do not try to force the door closed if it is partially open. A door with a broken spring is in an unstable state, and the opener or the door itself may cause further damage or injury if operated.
If the door is fully closed, leave it closed. If the door is partially open, do not attempt to move it. Call a licensed garage door company and explain the situation. Most Columbus-area companies offer emergency service, and many can be on site within a few hours. Our article on emergency spring replacement in Columbus covers the repair process.
What Never to Do
Never attempt to replace the spring yourself. Torsion springs are under extreme tension, and releasing that tension requires specialized winding bars and knowledge of the correct number of turns. A mistake can release the stored energy instantly and cause serious injury or death. Extension springs are less dangerous but still capable of causing injury if they snap free. This is not a repair for a homeowner with basic tools.
Never cut, heat, or modify a spring. Never remove the safety cables from an extension spring system. Never disable the safety sensors or the auto-reverse feature on the opener. These safety features exist for a reason. Our article on garage door opener repair covers the role of sensors and auto-reverse in preventing injury.
If a Car Is Trapped Inside
If your car is trapped inside the garage and the door will not open, do not force it. Call a licensed company for emergency service. If you must leave, use another exit. If the garage is attached to the house, keep the door between the garage and the house closed and locked, and do not park in the driveway directly in front of the garage door. If the door is partially open, it could fall without warning. Our article on why Columbus winters break garage door springs explains why cold weather makes this scenario more common.
Protecting Children and Pets
Children and pets are especially vulnerable around a broken garage door. Keep them away from the garage until the repair is complete. Do not let children play near the door or the tracks. If the door is partially open, secure the area so no one can walk under it. If the door is closed, keep the garage door locked and discourage anyone from attempting to open it. Our article on maintenance checklist covers the routine safety checks that prevent these situations.
Long-Term Safety Practices
Once the spring is repaired, take a few minutes to review the safety features of your door. Test the auto-reverse function by placing a roll of paper towels in the door’s path and closing it. The door should reverse when it contacts the object. Test the photoelectric sensors by waving an object in front of them while the door is closing. The door should reverse immediately. Lubricate the moving parts twice a year. And schedule a professional inspection every two to three years to catch worn components before they fail. Our article on garage door spring replacement by Columbus neighborhood covers how to find a licensed provider in your area.
The Bottom Line
A broken spring is a genuine safety emergency. The right response is to stop using the door, keep everyone away from it, and call a licensed professional. The wrong response is to try to fix it yourself or to force the door open. A few hundred dollars for a professional repair is a small price compared to the cost of an injury or a collapsed door. Our article on choosing a licensed garage door company covers how to find a provider you can trust.